On-site Service

The Raster Shop, LLC is pleased to provide on-site scanner service for the ANA Tech range, Colortrac range and Tangent XLF range of Large Format scanners. We are sorry to say that non-XLF Tangent and Scangraphics scanners are no longer viable for support. This is mainly due to the lack of Spare Parts, but with this said we will try our best to help you out.

Please note that we will not be the cheapest channel for a service call, this is why I am including fully factory trained Service Partner contact information below for your convenience. The Raster Shop, LLC will charge a on-site call rate of $3,500.00 for travel with-in the contiguous forty-eight States, plus the cost of Spare Parts.

Veteran Scanner Service Partners

  • Access Services
    Corporate Headquarters
    169 Progress Drive,
    Manchester, Connecticut. 06042-2294
    Telephone: (800) 543-8681
    Telephone: (860) 645-7878
    Facsimile: (860) 645-7995
    Email: info(at)scanoptics(dot)com

    ANA Tech on-site service partner.

  • Series 3 and Series 4
    Access Services
    Corporate Headquarters
    169 Progress Drive,
    Manchester, Connecticut. 06042-2294
    Telephone: (800) 543-8681
    Telephone: (860) 645-7878
    Facsimile: (860) 645-7995
    Email: info(at)scanoptics(dot)com

    Colortrac on-site service partner.

    SmartLF range
    GEI Wide Format
    Corporate Headquarters
    3874 Highland Park NW,
    North Canton, Ohio. 44720
    Telephone: (888) 722-6434
    Telephone: (330) 268-7161
    Email: sales(at)geiwideformat(dot)com

    Colortrac on-site service partner.

  • Access Services
    Corporate Headquarters
    169 Progress Drive,
    Manchester, Connecticut. 06042-2294
    Telephone: (800) 543-8681
    Telephone: (860) 645-7878
    Facsimile: (860) 645-7995
    Email: info(at)scanoptics(dot)com

    Scangraphics on-site service partner.

  • Access Services
    Corporate Headquarters
    169 Progress Drive,
    Manchester, Connecticut. 06042-2294
    Telephone: (800) 543-8681
    Telephone: (860) 645-7878
    Facsimile: (860) 645-7995
    Email: info(at)scanoptics(dot)com

    Tangent on-site service partner.

Custom Software

The Raster Shop, LLC has software developers ready to tackle you custom coding requirements. We normally code in C++, Objective-C, C# and Real Basic for standalone applications. PHP, MySQL, .NET, XML, CSS and HTML for web applications. Please contact us with your requirements and lets see if we can help you out.